Optimize Customer Service

Zoho Desk, a leading help desk solution, is designed to help growing businesses like yours deliver exceptional and efficient customer service. Increase customer satisfaction, optimize your team, and focus on sustainable business growth.

Free Consultation
Free Sign Up

Trusted by Over 100,000 Businesses Globally

Featured in Gartner's Magic Quadrant

for CRM CEC 2023

#1 in user satisfaction

within the Help Desk category for 2024 bg G2

#1 Help Desk software of 2024

by Forbes Advisor

Meaningful Customer Experience

Provide your customers with a seamless and responsive experience with Zoho Desk's advanced features:

Omnichannel Support

Serve your customers through various channels, including email, phone, chat, and social media, all from one unified platform.

Guided Conversations

Intelligent guidance helps your customers find the right answers quickly and efficiently.

Self-Service Portal

Empower your customers to find solutions themselves with a comprehensive and easily accessible knowledge base.

Service Level Agreements (SLAs)

Set and monitor your customer service standards to ensure consistent customer satisfaction.

Enhance Your Team's Efficiency

Give your support team the tools they need to deliver the best customer service

Contextual Support

Access relevant customer information quickly, allowing agents to provide accurate and prompt solutions.

Work Modes

Manage your team's workflow efficiently through various flexible work modes.

Artificial Intelligence (AI)

Leverage the power of AI to automate routine tasks and improve efficiency.

Advanced Reply Editor

Create professional and consistent responses with an advanced and user-friendly editor.

In-Depth Data Analysis & Smart Automation

Gain valuable insights and optimize your customer service strategy

Built-in Analytics

Monitor your team's performance and identify areas for improvement with comprehensive reports and analytics.

Happiness Ratings

Measure customer satisfaction and pinpoint areas needing improvement.

Workflow & Automation

Automate routine tasks to improve efficiency and productivity.

Expert Support

Predict customer needs and anticipate potential problems before they arise.

Efficient and Affordable Help Desk Solution

Choose Zoho Desk and enjoy several competitive advantages

50% Faster Implementation

Unlike other customer service software, Zoho Desk offers significantly faster implementation

Dedicated Training Program

Our comprehensive training program ensures your team can master Zoho Desk quickly and easily

Flexible Customization

Customize your workspace to meet the specific needs of your industry, brand, and department

Hassle-Free Migration

Our expert team will assist you in a smooth and seamless migration process

Transparent Pricing

We offer transparent pricing with no hidden fees, forced contracts, or lock-ins

Data Security Assured

Zoho Desk meets international data security standards, including GDPR, HIPAA, and CCPA

Schedule Demo

Find the Right Plan for Your Business

Choose the Zoho Books plan that suits your business needs and budget.

Standard

$12

per month, paid annually

Get Started

All supporting features are essential to assist customer service teams.

Professional

$19

per month, paid annually

Get Started

Collaboration and process automation for rapidly growing teams.

Enterprise

$34

per month, paid annually

Get Started

Advanced AI capabilities and customization to enable enterprise-level support. Feature Twenty Feature Thirty Feature Forty

Get Discount

Trusted by Many Companies

Read Success Stories

Ready to Optimize Your Customer Service?

Contact us today for a free consultation and discover how Zoho Desk can help your business thrive

Talk To Us