The Zoho family
Zoho apps for businesses in Indonesia
Zoho has many apps for finance, sales, customer service, collaboration and building your own apps. Choosing the first one works best when you start from your business problem, not a product list. Indokrisna, a Zoho Authorized Partner for consulting, implementation and licensing in Indonesia, helps you set the order and implement it.
All the Zoho apps we implement
Zia AI Finance Zoho Books
Cloud accounting for invoicing, purchasing, banking and reporting.
SMEs up to mid-sized businesses that still keep books in spreadsheets or legacy accounting software and want finance linked to sales, stock and expenses. Also finance teams that need clear approval flows and user permissions.
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Finance Zoho Inventory
Stock, warehouses and orders in one app, connected to accounting.
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Finance Zoho Expense
Employee expense claims with clear policies and approvals.
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Zia AI Finance Zoho Analytics
One dashboard for sales, finance, stock and expenses.
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Zia AI Sales Zoho CRM
Pipeline, automation and reporting for sales teams
Sales teams that manage leads and deals in spreadsheets or several apps and need one system with automation, access roles and reports. It suits SMEs through to larger sales organisations.
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Sales Bigin by Zoho CRM
A simple CRM for small businesses
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Zia AI Customer service Zoho Desk
Helpdesk and ticketing for customer service teams
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Zia AI Collaboration Zoho Workplace
Business email and collaboration tools in one suite
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Zia AI Build apps Zoho Creator
A low-code platform for business apps that standard apps do not cover.
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Zia AI All in one Zoho One
One bundle to run sales, service, finance, HR and operations.
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Zoho + AI Zia, the AI inside Zoho apps
Predictions, anomaly detection, summaries and AI agents, designed and governed by our team around your processes.
Explore Zoho + AISign up for Zoho apps through IndokrisnaYou sign up directly on Zoho's site. Your account is linked to Indokrisna as your partner.
Which Zoho app should you start with?
Start from the problem, not the product. This table maps common problems to the Zoho app that is usually the first step.
| Business problem | Start with | Page |
|---|---|---|
| Bookkeeping, invoices and financial reports | Zoho Books | Zoho Books |
| Stock and orders | Zoho Inventory | Zoho Inventory |
| Expense claims and business travel | Zoho Expense | Zoho Expense |
| Reports and dashboards from many data sources | Zoho Analytics | Zoho Analytics |
| A growing team’s sales pipeline | Zoho CRM | Zoho CRM |
| Simple lead tracking | Bigin by Zoho CRM | Bigin |
| Customer complaints and tickets | Zoho Desk | Zoho Desk |
| Business email and team collaboration | Zoho Workplace | Zoho Workplace |
| A distinctive process standard apps do not cover | Zoho Creator | Zoho Creator |
| Many functions at once in one bundle | Zoho One | Zoho One |
Finance and operations
If cash flow and bookkeeping are the bottleneck, start with Zoho Books, then add Zoho Inventory for stock, Zoho Expense for expense claims and Zoho Analytics for reports across data. For tax features, read our article (Indonesian).
Sales
Sales teams that need a pipeline, forecasting and automation suit Zoho CRM. If you only need to record leads and follow-ups, Bigin is simpler. The basics are in Zoho CRM 101 (Indonesian).
Customer service
Zoho Desk brings conversations from many channels into one place, with workflows and SLAs. Compare the options in our helpdesk app recommendations (Indonesian).
Collaboration
Zoho Workplace combines email, documents, file storage, chat and meetings. For email on your company domain, see our Zoho Mail guide (Indonesian).
Custom apps and the all-in-one bundle
For processes that standard apps do not cover, Zoho Creator is Zoho’s low-code platform. If you plan to use many apps, compare with Zoho One, the bundle that combines Zoho apps under one account.
Help choosing
Not sure where to start? Answer a few questions in the Fit Guide, or request a quote. See also our consulting and implementation services.
Frequently asked questions
Which Zoho app should we use first?
Start with the process that disrupts your business most. If the problem is invoicing and bookkeeping, start with Zoho Books. For sales, Zoho CRM or Bigin. For customer complaints, Zoho Desk. We help you set the order.
Is Zoho suitable for SMEs?
Yes. Zoho offers apps you can start one at a time, so an SME does not have to buy a large bundle up front. For larger businesses, the same apps can be configured with extra roles, approvals and integrations.
What is the difference between buying Zoho licences through Indokrisna and directly from Zoho?
Indokrisna is a Zoho Authorized Partner. Besides licensing, we help with consulting, configuration, data migration, training and support. You get one party accountable for the implementation, not just an account.
Are all Zoho apps available and supported in Indonesia?
The availability and features of some Zoho apps can differ by region. We check the availability of the apps you need before solution design starts, and we only recommend what we can implement.
How much do Zoho apps and implementation cost?
Cost depends on the edition, the number of users and the scope of implementation. Contact us for a quote.
What if our needs are not covered by standard Zoho apps?
Zoho Creator lets you build your own apps with a low-code approach, including forms, approvals and portals. We first assess whether a standard app is enough before recommending a custom build.
Ready to talk about what you need?
Tell us which process you want to fix. A consultant will respond.